Dear CUSTOMER,
Thank you for choosing BRAND.
We would be glad to assist you with that issue, however, we would need more information in order to investigate this further. Please provide us with the following data:
Sender:
Intended Recipient:
Date/Time/TimeZone:
Bounce back message:
Full mail headers:
Collecting the above information will allow us to check the mail logs on the server for the provided email and determine the root cause of the reported issue.
Should you experience any further issues or you have further questions, please let us know
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